Privacy Policy

Effective Date: July 17, 2025
Last Updated: July 17, 2025

This Privacy Policy describes how Dressed By Ubuntu ("we," "us," "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dressedbyubuntu.com ("the Site") or otherwise communicate with us regarding the Site ("the Services"). "You" and "your" refer to you as a user of our Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

In addition, you agree to our Messaging Terms and Messaging Privacy Policy (link).

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post updates on this page, revise the "Last Updated" date, and take any other steps required by law.

How We Collect and Use Your Personal Information

We collect personal information from various sources, depending on how you interact with the Site. This information is used to:

• Communicate with you.

• Fulfil orders and provide our Services.

• Improve the Site and your shopping experience.

• Comply with legal obligations.

What Personal Information We Collect

1. Information You Provide Directly

• Contact Details: Name, address, phone number, and email.

• Order Details: Shipping and billing addresses, payment confirmation.

• Account Information: Username, password, and security details.

• Customer Support: Any information shared during communications.

2. Information About Your Usage

• Collected via cookies, pixels, and other technologies, including device and browser information, network connection details, and IP address.

3. Information From Third Parties

• Data from vendors (e.g., Shopify) or service providers such as payment processors and marketing partners.

How We Use Your Information

• Providing Products and Services: Process payments, fulfil orders, and manage your account.

• Marketing: Send promotional messages (with opt-out options available).

• Security: Detect and prevent fraudulent or malicious activities.

• Service Improvement: Enhance customer support and optimise the Site.

Cookies

Our Site uses cookies to enhance functionality and track usage. For details on cookies used by Shopify, visit their Cookie Policy. You can manage cookies via browser settings, but this may impact certain features.

How We Disclose Personal Information

We may share your information with:

• Service Providers: Payment processors, fulfilment services, and IT management.

• Marketing Partners: To tailor promotions and advertisements.

• Legal Authorities: When required by law.

• Corporate Affiliates: For operational purposes.

Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.

• Restrict or object to processing.

• Withdraw consent for data use.

• File complaints with your local data protection authority.

To exercise your rights, contact us at info@dressedbyubuntu.com.

GDPR Compliance (EU Customers)

If you are located in the European Economic Area (EEA), you have the right to:

• Request access to the personal data we hold about you.

• Request correction, deletion, or restriction of processing.

• Object to processing based on legitimate interests.

• Lodge a complaint with your local data protection authority.

We process your personal data under the lawful bases of contract performance, legal obligation, and legitimate interests.

CCPA Compliance (California Residents)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share.

• Request deletion of your personal information.

• Opt out of the sale of your personal information (we do not sell personal data).

To make a request under the CCPA, contact us at info@dressedbyubuntu.com.

Children’s Data

The Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to have it removed.

Security and Retention

We implement measures to safeguard your personal information but cannot guarantee absolute security. We retain your data only as long as necessary to fulfil our Services or comply with legal requirements.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: info@dressedbyubuntu.com

For data protection laws, Dressed By Ubuntu is the data controller of your personal information unless stated otherwise.